FAQ - aims2024
How to sign up / sign in ?
To register for the Congress and Halong Bay Heritage Marathon, you will be asked to sign up or sign in via the Heritage Marathon website : https://vietnamheritagemarathon.com/en/home
You may also review your order here.
For members of AIMS, sign in with the email address that received this code and note that 01 code applies for 01 registration only. If you have 02 codes or more, please register for one delegate at a time.
How to register for the Congress
Visit the Congress website and choose “Registration”: https://vietnamheritagemarathon.com/en/web/aims2024/w/registration1
Select “Step 1 : Congress Registration in Hanoi”.
If you are an AIMS member and receive a free code, please register for one delegate at a time. Sign in with the email address that received the free code, if so, this code will be automatically applied at the checkout page.
Registration time limit and free code validity
Complete the Congress registration at the earliest before 30/09/2024. Please note that your free code is also valid until this date.
How to register for the Halong Bay Heritage Marathon ?
Once you have registered for the Congress, return to Registration page :https://vietnamheritagemarathon.com/en/web/aims2024/w/registration1
Select “Step 3: Halong Bay Marathon Package”
You can choose between :
SINGLE PACKAGE (180 USD) : 1 running slot, transportation, dinner and 01 hotel room for 01 night included; or
DUO PACKAGE (310 USD) : 2 running slots, transportation, dinner and 01 hotel room for 01 night included.
Participation packages: Why are there different prices ?
For the Congress, we have two different fees : for delegates (486 USD/person) and for accompanies (200 USD/person). Delegates have full access, while accompanies only participate in dinners, social events and transportation, not Congress meetings.
Participating in Halong Bay Heritage Marathon is optional, with two options :
SINGLE PACKAGE (180 USD) : 1 running slot, transportation, dinner and 01 hotel room for 01 night included; or
DUO PACKAGE (310 USD) : 2 running slots, transportation, dinner and 01 hotel room for 01 night included.
Details on the different packages can be read here : https://vietnamheritagemarathon.com/en/web/aims2024/w/participation-package-1
How can I book for accomodation in Hanoi ?
Visit here to book for accomodation : https://vietnamheritagemarathon.com/web/aims2024/w/iframebookinghanoi
Cancellation policies : process and fees
The Committee will not refund the registration fee under any circumstances once the registration form and fee payment are completed. If you need to change personal information or transfer your participation rights to a third party, you must comply with the regulations set by the Organizing Committee for each marathon.
To request modifications, contact the Organizing Committee via email at congress@dhavietnam.vn . The Committee will provide support as soon as possible after receiving your request.
If you need to change your participation distance, requests must be made before the deadline, which is the race date. If the new registration has a higher fee than the original, you must pay the difference. If the new registration fee is lower, the balance will not be refunded.
For further details, please refer to the Terms and Conditions : https://vietnamheritagemarathon.com/web/aims2024/w/terms-and-conditions
Mistakes in registering : How to correct them ?
Once successfully registered, you will receive a confirmation email inviting you to fill in extra information. Here you can update this form at any time when accessing this email.
For other issues, please contact us at congress@dhavietnam.vn
How to get a visa to enter Vietnam ?
To travel to Vietnam there are two visa options you can choose from;
One option is to apply for a visa (E visa), on the Vietnamese Immigration Departments website. The E visa allows stays of up to 90 days. Permits both multiple entries. To apply you'll need to complete a form, make the payment through an electronic payment gateway and wait for approval, which is typically sent via email.
Alternatively citizens of countries may be eligible for visa exemption allowing entry without a visa for periods that vary from 14 to 45 days based on nationality. Common requirements include having a passport valid for six months from the entry date and with enough blank pages.
Read more here : https://vietnamheritagemarathon.com/web/aims2024/w/visa-to-vietnam
Where is the Congress Venue ?
The event will be held at the Dolce by Wyndham Hanoi Golden Lake, featuring a luxurious venue with state-of-the-art facilities.
Read more here : https://vietnamheritagemarathon.com/en/web/aims2024/w/venues-and-services
What if I prefer to arrange my own transportation from the airport?
If you prefer to arrange your own transportation, you can opt for a taxi or private car to your respective hotel. Our knowledgeable staff at the Welcome Desk will be on hand to assist you with these arrangements.
What payment methods are accepted ?
Accepted payment methods include bank transfer via QR code and payment cards (Visa, MasterCard, JCB, or Amex).
Frequently asked question about something related to insurance?
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CONTACT US
DHA VIETNAM
5th floor, V+ Commercial Center, 505 Minh Khai street, Vinh Tuy ward, Hai Ba Trung district, Hanoi, Vietnam.
TEL:(+84) 96 207 4489
EMAIL: congress@dhavietnam.vn